Rugby Xplorer Children's Privacy Policy


The Children’s Online Privacy Protection Act (“COPPA”) requires us to inform parents and legal guardians about how we collect, use, and disclose personal information from children under the age of 13. It also requires that we obtain parental consent before we allow children under the age of 13 to use certain features of the Site.

As used in this Children’s Privacy Policy, the following terms have the following meanings:

“Parent” includes legal guardians.

“Child” means a child that is under the age of 13.

“Personal Information” or “Profile Information” means individually identifiable information including personal information such as a first and last name, birthdate, phone number, email address, and other contact information when you register for an account. The Rugby Xplorer Service may collect additional information when registering to participate in Rugby, including but not limited to, height, weight, photograph and/or video and other biographical or personal information, and information about your performance or information relating to your Rugby Bodies.

“Rugby Bodies” means the organisations with whom you are a member or intend to apply for membership by registering online or authorising the organisation to enter your information into the Rugby Xplorer Service. The Rugby Bodies have elected to use and purchased the Rugby Xplorer Service to operate and run its operation and offer services to members.

“Service” means the services offered by Rugby Xplorer through its’ different websites, applications, services and tools.

For more information about COPPA, click here .

Scope of this Policy. This Policy describes how we collect, use and disclose personal information about children under 13 years old when their Parent subscribes on their behalf to a Rugby Xplorer Service. This policy incorporates by reference the Privacy Policy and Terms of Use Policy for Rugby Xplorer. Those policies can be viewed by using the links provided below.

Rugby Xplorer Terms of Use at

Rugby Xplorer Privacy Policy at


Rugby Xplorer (“Rugby Xplorer,” “we,” or “our”) provides Services used by Rugby Bodies to facilitate managing members, leagues, clubs, teams, coaches and event management. We at Rugby Xplorer are dedicated to safeguarding your privacy.

In the Rugby Xplorer Service, a Parent will have the option to do some, if not all, of the following:

  • Create an account that includes Personal and/or Profile Information

  • Register your child online for membership

  • Receive certain notifications, email or text from other users of the Service

  • Post photographs or videos of your child

  • Make credit card payments online

  • View balances in accounts

  • Print medical release, waivers and other forms as necessary

The Services are available to children under the age of 13 only with parental consent. The Services are intended for parents or adult use until a child reaches the age of 13. Certain Services can be used by children under the age of 13 only with significant parental involvement, oversight and approval.

Children under the age of 13 are not allowed to use Rugby Xplorer Services without a parent’s permission. Children under the age of 13 also may not subscribe to, or create their own account with Rugby Xplorer. Children may only have a linked account that is established by, and with the permission of, a Parent.

Parental Consent. Rugby Xplorer is required by COPPA to use reasonable efforts to ensure that before we collect any personal information directly from a child, the child’s parent receives notice of and consents to our information practices. As a parent, you should know that through the Rugby Xplorer Service children under the age of 13 may participate in activities that involve the collection or use of personal information. However, children may not participate in any activities without a parent’s permission.

If your child is under age 13, Rugby Xplorer must have “verifiable parental consent” before we collect and use your child’s personal information. We do this through the parent’s registration as a Primary Account holder (must be over 13) and creating a Linked Account for their child; checking a form of government issued identification against a database of such information when adding the child's account; payment for their child’s participation in a sport or camp; be a member of a team or club; or, subscribe to use one of the Rugby Xplorer Services;

Information We Collect and How We Collect It. The Rugby Xplorer Privacy Policy and Terms of Use sets forth the information we collect for both children and those who are over the age of 13. This information is collected in the same manner regardless of age but in the instance of a child under 13, only with the Parent’s consent.

A Parent has many tools to monitor and supervise the child’s activities. For example, we allow Parents to edit their child’s profile, turn on and off notifications. Parents should always closely monitor their children’s use of the Services.

Tracking Activities on the Site. When your child is logged into his or her account, we may track your child’s activities within the Services. For example, we track the pages visited, the length of time spent logged in, the information submitted about preferences and comments posted via the Service. This information is associated with your child’s account and may be combined with the personally identifiable information we collect from him or her.

We may partner with third parties to provide content and/or to display targeted advertisements. We will not share your child’s personally identifiable information with these third parties. However, some of these third parties may use tracking technologies, such as cookies and Web beacons, in order to track user activity. We do not exercise control over or have access to these tracking technologies or the information practices of these parties, which are subject to the privacy policies of these third parties.

Parents may request information from us on the type of data being collected, view their child’s information, and, if they choose, prohibit us from making further use of their child’s information. For more information on how to do this, see the section below entitled “How To Review, Delete or Alter the Information Collected From Your Child.”

How To Review, Delete or Alter the Information Collected From Your Child. You can review your child’s personal information at any time by logging into their account or profile or requesting it from the Rugby Xplorer Privacy Officer detailed below. You can also have your child’s personal information deleted and refuse to permit further collection of such information by us by requesting it from the Rugby Xplorer Privacy Officer detailed below.

If you wish to view, delete or modify the information we have collected about your child or delete your child’s account or profile, you may do this by logging in to your account at any time, or by contacting the Rugby Xplorer Privacy Officer as detailed below. However, please understand that, even after removal, member content may remain viewable in cached and archived pages or by others if a member has copied or stored such content.

Data Security. We understand the importance of keeping your personal information safe and secure. We have taken significant steps to protect your personal information from misuse, loss, unauthorised access or disclosure and use commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. These steps include implementing strict confidentiality practices for employees, contractors and service providers, and investing in security software to protect against the possibility of cyber-attack or other external threats. We also undertake regular system penetration testing to ensure that your information is protected whilst in our possession. However, no security system is impenetrable and we cannot guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Further, we will take reasonable steps to delete or de-identify personal information if it is no longer needed for any legitimate purpose. This requirement does not apply where the information is contained in a Commonwealth record or where we are required by law to retain the information.

Changes to this Children’s Privacy Policy. 

This Policy was updated in July 2022.

We may modify or update the Privacy Policy from time to time to reflect the changes in our business and practices and to keep it current with privacy law in Australia and other relevant jurisdictions, in which case we will post the updated Policy on our websites. Please check back periodically to see if our Policy has been updated. If we intend to use or disclose your child’s personal information in a manner materially different from that stated at the time of collection, we will notify you via email and obtain your consent to such changes.

When we change the policy in a material manner, we will update the date above and in certain circumstances notify you directly.

Contact Us

If you would like to access the personal information that Rugby Xplorer holds about you, if you have any questions or issues with this Policy, or if you wish to make a compliant, please contact:

Privacy and Data Protection Officer

PO BOX 800, Surry Hills, NSW, 2010, Australia


T: +61 (0)2 8005 5555

Rugby Xplorer

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